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        <title><![CDATA[ICM Self Help Center]]></title>
        <link><![CDATA[https://icm-self-help-center.helpspace-docs.io]]></link>
        <description><![CDATA[]]></description>
        <language>en-US</language>
        <pubDate>Fri, 03 Apr 2026 17:57:43 +0000</pubDate>

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                <title><![CDATA[I Have Problems Accessing Retreat Sessions]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/78/i-have-problems-accessing-retreat-sessions</link>
                <description><![CDATA[<p>If you are experiencing issues accessing the retreat sessions or replays, try the following steps:</p><p><strong>Check the Link:</strong> Ensure you are using the correct link provided in your email.</p><p><strong>Clear Your Cache:</strong> Sometimes, clearing your browser cache can resolve access issues.</p><p><strong>Try a Different Browser:</strong> If the issue persists, try accessing the link using a different browser.</p><p>If you continue to have problems, please...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/78</guid>
                <pubDate>Wed, 07 Aug 2024 19:19:33 +0000</pubDate>
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                <title><![CDATA[I Am Not Able to Attend the Live Session. Will the Replay Be Available?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/76/i-am-not-able-to-attend-the-live-session-will-the-replay-be-available</link>
                <description><![CDATA[<p>Don’t worry! You can watch the replay later. Here’s how you can access the replays:</p><p><strong>AM &amp; PM Coaching Sessions:</strong> Find the replays under the Coaching Call Replay Section on the membership site.</p><p><strong>Coaching Labs with Mentor Coaches:</strong> Access the replays in your Wisdom Circle Replay Section.</p><p>Replays will be available within 5-6 hours after the session ends.</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/76</guid>
                <pubDate>Wed, 07 Aug 2024 19:14:17 +0000</pubDate>
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                <title><![CDATA[Where do I find coaching partners?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/55/where-do-i-find-coaching-partners</link>
                <description><![CDATA[<p>You're required to attend 85% of the Wednesday Practice Sessions at 10 AM or 5 PM PT for certification.</p><p>Partners will be assigned during these sessions, eliminating the need to find one yourself.</p><p>If you miss a Wednesday Practice Session, you can find a partner by posting in the Community...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/55</guid>
                <pubDate>Sat, 24 Feb 2024 00:50:19 +0000</pubDate>
                                    <category>Support Inbox / 💕 Collaboration Requests</category>
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                <title><![CDATA[What to do if a video Not loading?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/23/what-to-do-if-a-video-not-loading</link>
                <description><![CDATA[<p>Here are some troubleshooting steps you can try:</p><p><strong>Check Your Connection:</strong> Ensure that your internet connection is stable and adequately strong. Try resetting your router or modem if needed.</p><p><strong>Restart Your Device:</strong> Sometimes, a simple restart can resolve many technical hiccups. Give your device a quick reboot and try accessing the video again.</p><p><strong>Update Software:</strong> Make sure your browser and any relevant software...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/23</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:38 +0000</pubDate>
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                <title><![CDATA[How can I update my credit card?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/34/how-can-i-update-my-credit-card</link>
                <description><![CDATA[<p>If you would like to change your credit card on file or your payment method, you can <a href="https://alyssanobriga.thrivecart.com/updateinfo/">update your payment information here</a>. Our payment system accepts credit cards and PayPal. </p><p><br />Please get in touch with <a></a></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/34</guid>
                <pubDate>Thu, 15 Feb 2024 01:54:16 +0000</pubDate>
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                <title><![CDATA[I’m having trouble logging in]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/41/im-having-trouble-logging-in</link>
                <description><![CDATA[<p>To log in, you can: </p><p>1 - Use your magic link and bypass entering your login credentials. Your magic link was sent to you in the Welcome email.</p><p><em>(we recommend that you save your magic link where you can easily access it)</em></p><p>Please note: If this link doesn't work when you click it, or you get a "page not found error message" please try copying and...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/41</guid>
                <pubDate>Mon, 19 Feb 2024 23:56:59 +0000</pubDate>
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                <title><![CDATA[When will my access to the online ICM material end?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/35/when-will-my-access-to-the-online-icm-material-end</link>
                <description><![CDATA[<p>You have access to the program until April 30th, 2027 (approx. 15 months).</p><p>All of the PDFs + audios are downloadable; however, the training videos and replays will only be accessible until your access ends. If you’d like to extend your program access, you can do so with a 1-Year Program Extension, Lifetime...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/35</guid>
                <pubDate>Thu, 15 Feb 2024 01:20:29 +0000</pubDate>
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                <title><![CDATA[How do I access my bonuses?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/27/how-do-i-access-my-bonuses</link>
                <description><![CDATA[<p>Your bonuses are available under <strong>The Foundation</strong>. If you've paid in full and are unable to locate them. Should you require further assistance or have any questions, please don't hesitate to reach out to us at <a href="mailto:support@alyssanobriga.com">support@alyssanobriga.com</a>. We're here to help!</p><p></p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/165532/conversions/image-medium.webp" alt="image.png" /></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/27</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:31 +0000</pubDate>
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                <title><![CDATA[Where is the student handbook?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/21/where-is-the-student-handbook</link>
                <description><![CDATA[<p>The Student Handbook can be found in the "Onboarding" section.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/2849/conversions/Screenshot-2024-02-14-081408-medium.webp" alt="Screenshot-2024-02-14-081408.png" class="spm-resizable" /></p><p>Also here:  <a href="https://docs.google.com/document/d/1LgDHs05O24zzRfRks6yR-qjIYe2BA0OYsS_gGwpu5EQ/edit?usp=sharing">ICM 2026 Student Handbook - Google Docs </a></p><p></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/21</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:24 +0000</pubDate>
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                <title><![CDATA[Where can I find the intake form?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/22/where-can-i-find-the-intake-form</link>
                <description><![CDATA[<p>The intake form is available in the Welcome Email.</p><p>Or you can find the intake form in the "Onboarding" Section on the membership site.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/2850/conversions/Screenshot-2024-02-14-082344-medium.webp" alt="Screenshot-2024-02-14-082344.png" class="spm-resizable" /></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/22</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:27 +0000</pubDate>
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                <title><![CDATA[Are the calls recorded?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/36/are-the-calls-recorded</link>
                <description><![CDATA[<p>All calls are recorded and posted to Program→Replays inside the membership site within 24 hours (except for Practice Sessions, Community Connection Calls, and Office Hours). </p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/3123/conversions/Screenshot-2024-02-14-085329-medium.webp" alt="Screenshot-2024-02-14-085329.png" class="spm-resizable" /></p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/3124/conversions/Screenshot-2024-02-15-092506-medium.webp" alt="Screenshot-2024-02-15-092506.png" class="spm-resizable" /><br /></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/36</guid>
                <pubDate>Thu, 15 Feb 2024 01:26:00 +0000</pubDate>
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                <title><![CDATA[How to Access Your Bonuses]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/74/how-to-access-your-bonuses</link>
                <description><![CDATA[<p>To find your bonuses, follow these three simple steps:</p><p><strong>Step 1.</strong> Click on the sidebar tab in the top left corner. You'll find all the courses you purchased.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/101772/conversions/image-medium.webp" alt="image.png" class="spm-resizable" /></p><p><strong>Step 2.</strong> Select "The Foundations" course from the menu.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/101771/conversions/image-medium.webp" alt="image.png" class="spm-resizable" /></p><p><strong>Step 3.</strong> Once inside the Foundations Course, choose "Bonuses" from the menu at the top to access all...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/74</guid>
                <pubDate>Mon, 10 Jun 2024 22:48:40 +0000</pubDate>
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                <title><![CDATA[How can I get 1:1 coaching from a mentor coach?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/37/how-can-i-get-11-coaching-from-a-mentor-coach</link>
                <description><![CDATA[<p><strong>If you paid in full: </strong></p><p>You will receive two 1:1 sessions with a Mentor Coach (one during Facilitation Mastery and the other during Biz Mastery). Our Team will reach out to you via email in late February to book your 1st session and then again when Business Mastery starts to book your 2nd...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/37</guid>
                <pubDate>Thu, 15 Feb 2024 01:29:53 +0000</pubDate>
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                <title><![CDATA[I didn&#039;t receive the Zoom link for the call. What should I do?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/25/i-didnt-receive-the-zoom-link-for-the-call-what-should-i-do</link>
                <description><![CDATA[<p>If you're experiencing difficulties with the Zoom link not showing up on your calendar invite, please reach out to <a href="mailto:support@alyssanobriga.com">support@alyssanobriga.com</a>, and our team will be more than happy to assist you promptly.</p><p>Additionally, if you're using Google Calendar and the Zoom link isn't automatically adding to your events, you may need to add it...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/25</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:44 +0000</pubDate>
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                <title><![CDATA[How to Access Your LTA Bonuses]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/82/how-to-access-your-lta-bonuses</link>
                <description><![CDATA[<p>To find your LTA bonuses, follow these three simple steps:</p><p><strong>Step 1.</strong> Click on your profile tab in the top right corner.</p><p><strong>Step 2.</strong> Select "My Courses" from the dropdown menu.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/23408/conversions/Screenshot-2024-06-11-070030-medium.webp" alt="Screenshot-2024-06-11-070030.png" class="spm-resizable" /></p><p></p><p><strong>Step 3.</strong> Choose "ICM Bonuses" from your list of courses.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/36700/conversions/image-medium.webp" alt="image.png" class="spm-resizable" /></p><p>If you need any further assistance or have questions, please contact us at <a></a></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/82</guid>
                <pubDate>Wed, 28 Aug 2024 04:25:08 +0000</pubDate>
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                <title><![CDATA[How can I be the live coaching demo on Alyssa&#039;s coaching call?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/38/how-can-i-be-the-live-coaching-demo-on-alyssas-coaching-call</link>
                <description><![CDATA[<p>To be the Coaching Call Demo and receive personalized coaching support from Alyssa, please follow these steps:</p><p>Look out for the Coaching Call Survey emailed to you weekly.</p><p>Submit your questions and request to be the Coaching Call Demo through the survey.</p><p>For more details, please refer to the instructions provided in the Coaching Call Survey email.</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/38</guid>
                <pubDate>Thu, 15 Feb 2024 02:03:22 +0000</pubDate>
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                <title><![CDATA[Have I Attend all Retreat Sessions?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/80/have-i-attend-all-retreat-sessions</link>
                <description><![CDATA[<p>REQUIRED ATTENDANCE for Certification</p><p>If you’re going for certification, you’re required to attend 50% of the retreat (4 of the 8 sessions).  </p><p>Our team will track your attendance each day and all attendance will be posted to your Student Dashboard by 3:00...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/80</guid>
                <pubDate>Wed, 07 Aug 2024 19:34:31 +0000</pubDate>
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                <title><![CDATA[How do I make sure I know what time the call is in my time zone?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/33/how-do-i-make-sure-i-know-what-time-the-call-is-in-my-time-zone</link>
                <description><![CDATA[<p>The call time displayed above “Add to Calendar” is in your time zone + will be added to your private calendar in your time zone. </p><p><br /><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/3131/conversions/Screenshot-2024-02-15-094804-medium.webp" alt="Screenshot-2024-02-15-094804.png" class="spm-resizable" /></p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/33</guid>
                <pubDate>Thu, 15 Feb 2024 01:48:43 +0000</pubDate>
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                <title><![CDATA[How do I update my password?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/32/how-do-i-update-my-password</link>
                <description><![CDATA[<p><a href="https://docs.google.com/document/d/19JncEfvWCMpVA5iqIpk3mXzGrimnGBBBy9lYjOYq4ns/edit#heading=h.axvqyw4i5oub">How to Reset Your Membership Site Password</a></p><p></p><p>To reset your password, you have two options:</p><p>Go to the Membership Site Login Page: <a href="https://k0endfz.xperiencify.io/login/">Membership Site Login Page</a>, then click "Forgot your Password?" to reset it.</p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/3111/conversions/Screenshot-2024-02-15-085927-medium.webp" alt="Screenshot-2024-02-15-085927.png" class="spm-resizable" /></p><p>Alternatively, you can reset it by following these steps:</p><p>Step 1: Log in...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/32</guid>
                <pubDate>Thu, 15 Feb 2024 01:09:12 +0000</pubDate>
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                <title><![CDATA[Is there a way to share the entire ICM calendar, or do we need to add each event individually?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/30/is-there-a-way-to-share-the-entire-icm-calendar-or-do-we-need-to-add-each-event-individually</link>
                <description><![CDATA[<p>Currently, there isn't a feature available to add the entire ICM calendar to your own calendar in one go. You'll need to add each event individually. </p><p>Please keep in mind that we update our Zoom links quarterly. Therefore, if you add calls beyond April, you'll need to update them when the new...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/30</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:47 +0000</pubDate>
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                <title><![CDATA[Can I access course content offline? Is there a way to download materials for offline use?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/24/can-i-access-course-content-offline-is-there-a-way-to-download-materials-for-offline-use</link>
                <description><![CDATA[<p>You will need to have access to the internet to view the course content, however, you can download all PDF documents and audios as well as some of the resources within the site (not including live call replays) to access offline.</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/24</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:42 +0000</pubDate>
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                <title><![CDATA[I&#039;m having trouble using my @gmail.com email to register for the student dashboard.]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/29/im-having-trouble-using-my-at-gmailcom-email-to-register-for-the-student-dashboard</link>
                <description><![CDATA[<p>It's important to use the same email address you used to sign up for the program when logging in to your dashboard. Please refrain from changing your email address in the member site or student dashboard, as your access depends on the email address we have on file for you. </p><p>If you...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/29</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:36 +0000</pubDate>
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                <title><![CDATA[Can I make up missed Wednesday practice sessions?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/28/can-i-make-up-missed-wednesday-practice-sessions</link>
                <description><![CDATA[<p>If you're pursuing certification, maintaining an 85% attendance record for all live Tuesday and Wednesday calls is necessary. While you won't be able to count the missed sessions toward your attendance percentage, you can certainly make up the practice time. </p><p>For more details on certification requirements, please refer to the Certification module...</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/28</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:33 +0000</pubDate>
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                <title><![CDATA[Where can I find the modules?]]></title>
                <link>https://icm-self-help-center.helpspace-docs.io/article/26/where-can-i-find-the-modules</link>
                <description><![CDATA[<p>All modules are conveniently located under the Program tab in the top navigation menu of the program course. </p><p><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/2865/conversions/Screenshot-2024-02-14-085329-medium.webp" alt="Screenshot-2024-02-14-085329.png" class="spm-resizable" /><img src="https://cdn.helpspace.com/8362c1b1a4e0428e9566609d4953a001/media/2866/conversions/Screenshot-2024-02-14-085058-medium.webp" alt="Screenshot-2024-02-14-085058.png" class="spm-resizable" /></p><p>For more detailed information about module releases, please consult the <a href="https://docs.google.com/document/d/19JncEfvWCMpVA5iqIpk3mXzGrimnGBBBy9lYjOYq4ns/edit?usp=sharing">Student Handbook</a>, specifically pages 7-8.</p>]]></description>
                <author><![CDATA[Alyssa Nobriga]]></author>
                <guid>https://icm-self-help-center.helpspace-docs.io/article/26</guid>
                <pubDate>Wed, 14 Feb 2024 01:14:29 +0000</pubDate>
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